Verzendbeleid

At Light Watches, we aim to deliver your order as quickly and safely as possible. Below you’ll find everything you need to know about our shipping process.

1. Processing Time

Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, along with tracking details.

Please note: Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Options & Delivery Times

Destination	Estimated Delivery Time	Shipping Method
Netherlands	1–2 business days	Standard/PostNL/DHL
Europe	2–5 business days	Standard/Tracked
International	5–10 business days	Tracked International

Note: Delivery times are estimates and may vary based on location and external factors (e.g., customs delays, strikes, holidays).

 

3. Shipping Costs

We always offer free shipping on orders.

4. Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your shipment online.

5. Customs & Import Duties

For international orders outside the EU, customs fees or import taxes may apply. These charges are the responsibility of the customer and may vary depending on the destination country.

6. Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at Info@light-watches.com. We’ll investigate the issue with the carrier and work with you to find a suitable solution.